Delivery and Returns

Returns

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Goods will be accepted back for credit note use only with the express permission of Docklands Recycled Furniture. Please contact us for instructions. Bespoke or special order items cannot be accepted back in to stock or returned.

Goods ordered via our website, can be returned up to 14 calendar days after delivery although a cancellation charge will be incurred (minimum 25% of total amount). This is known as the cooling off period. This only applies, to goods still in their original wrapping. Special order and made to order goods are non returnable. Goods unwrapped, and/or opened and/or assembled are non returnable. You can return the goods to our warehouse at your own expense as long as they are still in their original packaging. We strongly recommend if in doubt to visit one of our showrooms to view and try the product first. We also advise if you are in doubt to not accept delivery.

Second Hand Furniture is sold as seen. Some products will have imperfections such as scratches and marks etc. If you are not satisfied with the condition of the product, please DO NOT accept delivery as once these items are delivered they are non returnable and non refundable. Second Hand goods are non refundable and non returnable once they have been signed for upon delivery. If in doubt, we strongly recommend you visit our showrooms to view.

Second hand items are not always supplied with keys but may be purchased with prices starting at £5.00 per key.